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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of bryon m

bryon m

November 4, 2024

5  out of  5
rating by bryon m
"Tanesha Starnes is or should be a valued asset to state farm. Tanesha gave me the best help possible. We spoke about a few things and she was extremely knowledgeable and very helpful with everything i needed to be done. Unlike most customer service agents, Tanesha explained everything to me in detail. Ms. Sternes said she would call me back within the hour, and no longer than 30 minutes my phone rang with Ms. Sternes on the other end. She was extremely polite and went out of her way to be sure that i was happy with the service and i did not need anything else done. It was a pleasure speaking and dealing with Tanesha. Prior to her service i had decided that this would be my last renewal with state farm. Because of Ms. Sternes and Ms Sternes only i have changed my mind to stay with. state farm. She is truly amazing and was a pleasure to do business with. Bryon M."
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Eric Jubilee

November 1, 2024

5  out of  5
rating by Eric Jubilee
"Robin at Steve Jarvis office is my go to person for all my insurance needs she’s always helpful. Always answers the phone and get things done for me."
We responded:
"Eric. We really appreciate your business and your kind words! Thank you for allowing us to provide you with insurance !"
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Stephanie Johnson

June 29, 2024

5  out of  5
rating by Stephanie Johnson
"Steve is a great insurance guy he will hook you up and have you get what you need"
We responded:
"Thank you very much Stephanie. It always a pleasure to work with you. Your business is greatly appreciated!"
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Cynthia Green

May 24, 2024

5  out of  5
rating by Cynthia Green
"Choosing Steve Jarvis and staff at State Farm has been a rewarding experience. The office availability, customer service, attention to detail, prompt responses, pleasant business personalities along with the realistic recommendations during my interactions have directed my needs in my best interest for service and economic status."
We responded:
"Hello Ms. Green. Thank you for your kind words. As always, you are a please to speak with and we are available to assist at any time. We appreciate you and your business!"
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Lynh Pham

April 17, 2024

5  out of  5
rating by Lynh Pham
"Steve has been a huge help. Very professional, efficient, and knowledgeable. The best part of working with Steve was feeling heard. He answered all my questions no matter how dumb I felt they were! He recently assisted in the process of refinancing our home, and he made me feel at ease with the whole process. 100% would recommend"
We responded:
"Hello Lynh. Thank you for being a vlaued customer ove the past years. In addition, thank you for entrusting me with your insurance and financial needs. It was certainly my pleasure. Your business and trust in us is greatly appreciated! "
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Debra Nelson

March 22, 2024

4  out of  5
rating by Debra Nelson
"The Steve Jarvis team is professional, prompt and will provide good financial information accordingly. They are the go to to make it work for home and auto insurance. Thank you for holding me down these couple of years."
We responded:
"Hello Ms. Nelson. Thank you for your kind words. We really appreciate your business!"
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Crystal Peterkin

March 15, 2024

5  out of  5
rating by Crystal Peterkin
"Steve Jarvis and the office staff have provided excellent customer service for me for at least the past five years (home and auto insurance). They are very knowledgeable, attentive and promptly respond to my questions/inquiries. They are professionally engaging and a pleasure to do business with. I highly recommend Steve Jarvis and staff, they are a blessing!"
We responded:
"Hello Ms. Peterkin. It is always a pleasure to speak with you regarding your insurance needs. We really appreciate your business!"
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Lou Luongo

March 8, 2024

5  out of  5
rating by Lou Luongo
"I have been driving for over 40 years and had quite a few insurance agents. I started dealing with Steve in 2014 . His personality ,professionalism and work ethnic is the best in the business. Would highly recommend Steve for all your insurance needs."
We responded:
"Thank you very much for your kind words ,Lou. Your business is greatly appreciated!"
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Valerie Walker

March 8, 2024

5  out of  5
rating by Valerie Walker
"I have been with State farm for many many years. Always pleasant and extremely helpful."
We responded:
"We appreciate your business Ms. Walker!"
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Elmore Phillips

March 8, 2024

5  out of  5
rating by Elmore Phillips
"My experience with Steve Jarvis-State Farm Insurance Agent has been very good. I found Mr Jarvis to be very knowledgeable in regards to my specific inquiry. He was very responsive to me and handled my issue very promptly. He was extremely professional and very pleasant. I would highly recommend him to my contacts whenever the need should arise. Elmore Phillips 3/7/24"
We responded:
"Thank you very much for review Mr. Phillips. Its always a pleasure to speak with you. Your business is truly appreciated!"
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Jacque Fisher

October 28, 2023

5  out of  5
rating by Jacque Fisher
"As a first time home buyer finding insurance was the most difficult part. That was until I found Steve Jarvis State Farm office and worked with Robin on his team that found me the best deal I could find. She explained everything thoroughly to help make sure I could understand and also made the policy fit me and not letting me pay for things I didn’t need. HIGHLY recommend working with the team. Best quote, Great customer service, and people that care about you saving money."
We responded:
"Mr. Fisher. Thank you for your kind review. It is greatly appreciated! In addition, thank you for allowing us to provide you with insurance to protect your assets. We truly value you as a customer and look forward to assisting with any insurance needs that you may have in the future! "
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Brenda Langley-Bunch

October 4, 2023

5  out of  5
rating by Brenda Langley-Bunch
"Robin was very helpful and solved my problem."
We responded:
"Thank you for the kind words Mrs. Langley-Bunch. Your business has always been greatly appreciated!"
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JENNY GIRL

February 18, 2022

5  out of  5
rating by JENNY GIRL
"Kandee was amazing to work with, very prompt , professional and patient. I highly recommend Stephen Jarvis Insurance Agency."
We responded:
"Your business is greatly appreciated!"
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Anthony Sloan

February 11, 2022

1  out of  5
rating by Anthony Sloan
"This company has been calling me for years. They will not stop after being asked repeatedly. It’s harassing behavior I would be aware."
We responded:
"Mr. Sloan. In 2020, my office placed your contact information on our "Do not call" list. An employee of mine recently overlooked that message and I apologize for the oversight. I just checked your records and have discovered that a representative from another State Farm Insurance Agency (not mine), attempted to contacted you on 12/10/21 and 2/4/2022. Our agencies are independently owned and operated. As a result, I have no control over calls that are made to you from other agencies. Again, please accept my sincere apology for any inconvenience that may have been caused, as it pertains to my office."
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Lourdes Hyman

June 22, 2021

5  out of  5
rating by Lourdes Hyman
"Good"
We responded:
"Thank you very much for the generous review Ms. Hyman. It is greatly appreciated!"
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Kia Geiger

April 7, 2021

5  out of  5
rating by Kia Geiger
"Nice staff."
We responded:
"Thank you Ms. Geiger. Have a great day!"
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Angela Little

October 30, 2020

5  out of  5
rating by Angela Little
"I been with state farm for years I love the services that the company has .the people are super helpful, courtesy, nice and pleasant."
We responded:
"It's a pleasure to work with you Ms. Little!"
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AugustMedia Works

April 10, 2020

5  out of  5
rating by AugustMedia Works
"Stephen Jarvis State Farm is the Best!!!👍🏾 Very helpful, and informative!!"
We responded:
"Thank you AugustMedia Works. We are here to assist!"
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Edward Drayton

April 3, 2020

5  out of  5
rating by Edward Drayton
"My wife and i have been State Farm member for homeowners insurance for over 25 years, we recently combine auto, 3 cars , full coverage with a rate that is unbelievable. My guy Boris, from Steve T Jarvis office is hands on and at your service.to assist. If you want good service, great insurance, awesome rates. Then State Farm is it."
We responded:
"We truly appreciate your business Mr. Drayton!"
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susana batista

April 1, 2020

5  out of  5
rating by susana batista
"Steve Jarvis state farm great service."
We responded:
"Thank you Ms. Batista!"
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Sydney Graham

February 7, 2020

5  out of  5
rating by Sydney Graham
"Boris is amazing! he made sure I had everything I needed and called to check up! Very friendly!"
We responded:
"Thank you for the compliment Ms. Graham!"
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Amy Brenner

January 24, 2020

5  out of  5
rating by Amy Brenner
"I have been a customer of Steve Jarvis for over 10 years. All my interactions are wonderful and my needs met quickly and with a lot of respect and politeness."
We responded:
"Thank you Ms. Brenner. We appreciate your business and its always a pleasure!"
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Mike Murphy

January 23, 2020

5  out of  5
rating by Mike Murphy
"VERY KIND WITH HELPING ME OBTAIN INSURANCE. THANK YOU STEVE JARVIS"
We responded:
"Thank you for the opportunity Mr. Murphy!"
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Jeff Matysik

December 30, 2019

5  out of  5
rating by Jeff Matysik
"Decided to purchase renter's insurance on Christmas Eve since I had some extra time and happened to be in my old neighborhood. I did it "old school" and stopped by this place. Glad I did! The agent, Boris Pacheco, took the time to help me select the appropriate amount of coverage and even provided a cup of coffee. It's a nice change to deal with a professional who not only is knowledgeable and competent, but seems to love what he does. Don't see that too often anymore. I know where I will be getting my car insurance when it's time to re-up. Definitely will recommend!"
We responded:
"Thank you for your business Mr. Matysik!"
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Toni Black

December 23, 2019

5  out of  5
rating by Toni Black
"Outstanding customer service, I shad spoken to Boris and he was amazing and willing to work with me throughout the whole process. He even made sure that he followed up with me to make sure that everything was good. I would definitely recommend this agency."
We responded:
"Thank you Ms. Black!"