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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Narvaez Manns

Nicole Narvaez Manns

March 18, 2025

5  out of  5
rating by Nicole Narvaez Manns
"I have been with this office/team for many, many years and I trust them wholeheartedly with all of my insurance needs. Today, I called in with some questions and Tanesha was SUPERB! She took the time to explain things to me and I am very thankful for her because she helped me in a big way. You have a gem in Tanesha and I'm very happy she picked up the phone! Warmly, Nicole"
We responded:
"Nicole, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority! Providing you with insurance coverage and service over the years has been our priviledge! "
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Dawn Buckner

March 4, 2025

5  out of  5
rating by Dawn Buckner
"Customer friendly, patient while communicating through the application process. Customer service skills are very polished. Robyn knows how to connect when she’s engaging with you. Tanesha was very kind to me as well. I would recommend doing business with this company. They take you a priority."
We responded:
"Hello Ms. Buckner. I would like to thank you for your kind words about Robin, Tanesha and your experience. We greatly appreciate your business! "
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Michael Davis

January 9, 2025

5  out of  5
rating by Michael Davis
"Tanisha was very kind, considerate and very patient with handling my mother situation"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sue Walla

January 8, 2025

5  out of  5
rating by Sue Walla
"Steve Jarvis and his colleagues have handled our auto and home insurance for many years. They are top-notch - professional, knowledgeable, always pleasant, and quick to respond to any questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of DIETRICH RUSH

DIETRICH RUSH

January 8, 2025

5  out of  5
rating by DIETRICH RUSH
"Steve Jarvis State Farm office and the way he and his staff works is the epitome and example of how all of the other state farm offices should work. For example, Tanisha is always professional, pleasant, and courteous in her delivery of detailed information regarding my policy and the different process procedures that took place or will take place under different scenarios. Based on thecrevues andxratings of othercstatecfarm offices, Steve's office and staff should conduct " Training" sessions on how state farm offices should behave and operate. Thanks, Dietrich Rush"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Davis

December 20, 2024

5  out of  5
rating by Cindy Davis
"Always very nice and accommodating."
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AugustMedia Works

December 13, 2024

5  out of  5
rating by AugustMedia Works
"Tanisha From State Farm is the Best!!!👍🏾 Very helpful, and informative!! I really appreciated her patience and she was very informative!!"
We responded:
"Thank you AugustMedia Works. We are here to assist!"
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Rosa Vermel Gray

December 13, 2024

5  out of  5
rating by Rosa Vermel Gray
"I've been with State farm for 30 years. I'm pleased with their services."
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Darnell Reese

December 11, 2024

5  out of  5
rating by Darnell Reese
"Great people"
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L Lawrence

December 6, 2024

5  out of  5
rating by L Lawrence
"After 20+ years with another insurer and much frustration, I switched to State Farm with the Steve Jarvis Agency. Ms. Robin Irving-White assisted me and was very courteous and helpful. She took my information and as promised returned my call within 30 minutes. I had dreaded changing providers because I thought it would be a cumbersome and time consuming process. However, Ms. Irving-White walked me through everything and explained my coverage without rushing me. My new rates reflect my pristine driving and claims record. I’m very happy that I switched and I’ve already shared this agency’s information with my network."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Your business is greatly appreciated! "
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Mike Qaz

December 6, 2024

5  out of  5
rating by Mike Qaz
"I have been a customer of Steve Jarvis since 2006. He has always helped me with my needs and has made great recommendations about different insurance products over the years."
We responded:
"Hello Mike. Thank you for your 5-star review! My State Farm team and I are happy to provide you with insurance and take care of your insurance needs. Your business is greatly appreciated!"
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Wind

November 18, 2024

5  out of  5
rating by Wind
"Very quick responses and explains plans and pricing clearly. Definitely would recommend to anyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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bryon m

November 4, 2024

5  out of  5
rating by bryon m
"Tanesha Starnes is or should be a valued asset to state farm. Tanesha gave me the best help possible. We spoke about a few things and she was extremely knowledgeable and very helpful with everything i needed to be done. Unlike most customer service agents, Tanesha explained everything to me in detail. Ms. Sternes said she would call me back within the hour, and no longer than 30 minutes my phone rang with Ms. Sternes on the other end. She was extremely polite and went out of her way to be sure that i was happy with the service and i did not need anything else done. It was a pleasure speaking and dealing with Tanesha. Prior to her service i had decided that this would be my last renewal with state farm. Because of Ms. Sternes and Ms Sternes only i have changed my mind to stay with. state farm. She is truly amazing and was a pleasure to do business with. Bryon M."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eric Jubilee

November 1, 2024

5  out of  5
rating by Eric Jubilee
"Robin at Steve Jarvis office is my go to person for all my insurance needs she’s always helpful. Always answers the phone and get things done for me."
We responded:
"Eric. We really appreciate your business and your kind words! Thank you for allowing us to provide you with insurance !"
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Stephanie Johnson

June 29, 2024

5  out of  5
rating by Stephanie Johnson
"Steve is a great insurance guy he will hook you up and have you get what you need"
We responded:
"Thank you very much Stephanie. It always a pleasure to work with you. Your business is greatly appreciated!"
Profile photo of Cynthia Green

Cynthia Green

May 24, 2024

5  out of  5
rating by Cynthia Green
"Choosing Steve Jarvis and staff at State Farm has been a rewarding experience. The office availability, customer service, attention to detail, prompt responses, pleasant business personalities along with the realistic recommendations during my interactions have directed my needs in my best interest for service and economic status."
We responded:
"Hello Ms. Green. Thank you for your kind words. As always, you are a please to speak with and we are available to assist at any time. We appreciate you and your business!"
Profile photo of Lynh Pham

Lynh Pham

April 17, 2024

5  out of  5
rating by Lynh Pham
"Steve has been a huge help. Very professional, efficient, and knowledgeable. The best part of working with Steve was feeling heard. He answered all my questions no matter how dumb I felt they were! He recently assisted in the process of refinancing our home, and he made me feel at ease with the whole process. 100% would recommend"
We responded:
"Hello Lynh. Thank you for being a vlaued customer ove the past years. In addition, thank you for entrusting me with your insurance and financial needs. It was certainly my pleasure. Your business and trust in us is greatly appreciated! "
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Debra Nelson

March 22, 2024

4  out of  5
rating by Debra Nelson
"The Steve Jarvis team is professional, prompt and will provide good financial information accordingly. They are the go to to make it work for home and auto insurance. Thank you for holding me down these couple of years."
We responded:
"Hello Ms. Nelson. Thank you for your kind words. We really appreciate your business!"
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Crystal Peterkin

March 15, 2024

5  out of  5
rating by Crystal Peterkin
"Steve Jarvis and the office staff have provided excellent customer service for me for at least the past five years (home and auto insurance). They are very knowledgeable, attentive and promptly respond to my questions/inquiries. They are professionally engaging and a pleasure to do business with. I highly recommend Steve Jarvis and staff, they are a blessing!"
We responded:
"Hello Ms. Peterkin. It is always a pleasure to speak with you regarding your insurance needs. We really appreciate your business!"
Profile photo of Lou Luongo

Lou Luongo

March 8, 2024

5  out of  5
rating by Lou Luongo
"I have been driving for over 40 years and had quite a few insurance agents. I started dealing with Steve in 2014 . His personality ,professionalism and work ethnic is the best in the business. Would highly recommend Steve for all your insurance needs."
We responded:
"Thank you very much for your kind words ,Lou. Your business is greatly appreciated!"
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Valerie Walker

March 8, 2024

5  out of  5
rating by Valerie Walker
"I have been with State farm for many many years. Always pleasant and extremely helpful."
We responded:
"We appreciate your business Ms. Walker!"
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Elmore Phillips

March 8, 2024

5  out of  5
rating by Elmore Phillips
"My experience with Steve Jarvis-State Farm Insurance Agent has been very good. I found Mr Jarvis to be very knowledgeable in regards to my specific inquiry. He was very responsive to me and handled my issue very promptly. He was extremely professional and very pleasant. I would highly recommend him to my contacts whenever the need should arise. Elmore Phillips 3/7/24"
We responded:
"Thank you very much for review Mr. Phillips. Its always a pleasure to speak with you. Your business is truly appreciated!"
Profile photo of Jacque Fisher

Jacque Fisher

October 28, 2023

5  out of  5
rating by Jacque Fisher
"As a first time home buyer finding insurance was the most difficult part. That was until I found Steve Jarvis State Farm office and worked with Robin on his team that found me the best deal I could find. She explained everything thoroughly to help make sure I could understand and also made the policy fit me and not letting me pay for things I didn’t need. HIGHLY recommend working with the team. Best quote, Great customer service, and people that care about you saving money."
We responded:
"Mr. Fisher. Thank you for your kind review. It is greatly appreciated! In addition, thank you for allowing us to provide you with insurance to protect your assets. We truly value you as a customer and look forward to assisting with any insurance needs that you may have in the future! "
Profile photo of Brenda Langley-Bunch

Brenda Langley-Bunch

October 4, 2023

5  out of  5
rating by Brenda Langley-Bunch
"Robin was very helpful and solved my problem."
We responded:
"Thank you for the kind words Mrs. Langley-Bunch. Your business has always been greatly appreciated!"
Profile photo of JENNY GIRL

JENNY GIRL

February 18, 2022

5  out of  5
rating by JENNY GIRL
"Kandee was amazing to work with, very prompt , professional and patient. I highly recommend Stephen Jarvis Insurance Agency."
We responded:
"Your business is greatly appreciated!"